Privacy Policy
Effective Date: 24 November 2024
Last Updated: 24 November 2024
Nexus Building Contractors Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at https://www.nexusbcs.co.uk/ ("Website").
1. Who We Are
Nexus Building Contractors Ltd. is a UK-based company specialising in commercial fit-outs, corporate and industrial spaces, and residential developments. For the purposes of data protection laws, we act as the "Data Controller" for the personal data collected through this Website.
If you have any questions about this policy or your personal data, please contact us:
- Email: mark.emmett@nexusbcs.co.uk
- Phone: +44 (0) 7903 091087
- Address: 187 Petts Wood Road, Petts Wood, Orpington, England, BR5 1JZ
2. What Data We Collect
We may collect the following personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Website Usage Information: IP address, browser type, operating system, and pages viewed.
- Messages: Any information you provide when you contact us through forms or emails.
- Cookies and Tracking Technologies: Information collected through cookies, including preferences and browsing behaviour.
We do not knowingly collect personal data from individuals under 18 years of age.
3. How We Use Your Data
We use your personal data for the following purposes:
- To Provide Services: Responding to inquiries, processing requests, and delivering services.
- To Improve Our Website: Monitoring website performance, troubleshooting issues, and enhancing user experience.
- For Marketing (with consent): Sending promotional emails or newsletters about our services.
- For Legal Compliance: Complying with applicable laws and regulations.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
- Consent: When you opt-in to receive marketing communications.
- Contractual Obligation: When processing is necessary to fulfil a service you have requested.
- Legitimate Interests: To improve our Website and services or communicate with you.
- Legal Obligation: To comply with applicable laws.
5. Sharing Your Data
We do not sell, trade, or rent your personal data. However, we may share your information with:
- Service Providers: Third-party vendors assisting us with hosting, analytics, or email services.
- Legal Authorities: If required to comply with legal obligations or protect our rights.
- Business Transfers: If our business merges, is acquired, or undergoes restructuring.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy. For example:
- Contact data will be stored for up to 7 years following your last interaction with us to comply with legal and business recordkeeping requirements.
- Data required for legal obligations may be retained for longer periods as needed.
7. Security of Your Data
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. This includes:
- Secure servers and encryption for sensitive information.
- Restricted access to personal data on a need-to-know basis.
However, no transmission over the internet can be guaranteed to be 100% secure. Please contact us immediately at https://www.nexusbcs.co.uk/ if you suspect a data breach.
8. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request corrections to any inaccurate or incomplete data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Restriction: Restrict the processing of your data in certain circumstances.
- Portability: Request your data in a portable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise your rights, please contact us at https://www.nexusbcs.co.uk/. We will respond within one month of receiving your request.
9. Cookies and Tracking
Our Website uses cookies to enhance your experience. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal data.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of the Website after changes are posted constitutes acceptance of the revised policy.
12. Complaints
If you believe we have violated your data protection rights, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO):
- Website: https://ico.org.uk
- Phone: 0303 123 1113